Ongoing support and training for your staff with our
proven system and methods for each department.
Ongoing support and training for your staff with our proven system and methods for each department.
CONSULTING
BP Consulting for process improvement & business development delivers tailored methods to improve performance. Our result-proven best practices help dealers assess performance, develop solutions and find new profit opportunities. Our professional consultants work alongside your team members, addressing operational gaps to produce measurable, long-term results. The company also offers "group services" whereby executive management and technology solutions can be designed for strategic growth.
BP Consulting Services Include:
- Visits by our Account Executive professionals
- Proven, detailed systems to improve performance across all departments
- Access to our Corporate Services Program training professionals
- Systemization of the "Road to the Sale" utilizing technology
Training / Consulting Services
- Sales Staff
- Office Personnel
- Sales Managers
- F&I Managers
- BDC Department
- Service Advisors
- Service Managers
Structured Training
- Assessments
- Off-Site Seminars
- Online Video Training Library
- Webinars
- Process Improvement Implementation
- Advanced F&I Training
Virtual BDC
Professionally trained call center Personnel can handle many different activities, including:
- Incoming Internet Leads
- Maintenance Reminders
- Lease Pull Ahead
- Customer Satisfaction Index - Sales & Service
- Anniversary of Sale
- Unsold Sales Follow-up Surveys
Business Development Services
- Marketing from database
- Direct Mail
- Mass E-mail
- Call Center
- Search Engine Optimization
- Search Engine Marketing
Recruiting
- Job Placement Programs
- HR Services
- Compensation Plan Negotiations
Newtech Website Portal
- All forms/documents available online
- Order supplies
- Claims Processing Online
- Interactive Training Library
- Cancellations
- Sales Support
SEMINARS
F&I Compliance
Internet Managers and Reps Training
Sales Techniques for F&I Managers
Steps to the Sale Salesperson Training
Internet/Digital Services Training
Sales Management
BDC Managers and Reps Training
Executive Management
